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02-28-2021 01:39 AM
I thought the subscription is included in my order, but I been charge twice.
[ New ]In my order, it conatains with subscription something like this.
ORDER SUMMARY | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Item No Item Name Qty Description Price Amount
|
But according to my credit card record, I have been charge twice with GoPro Subscription.
02/19 | 02/20 | GoPro Inc. 8002727281 US | ||
USD 486.57 | TWD 13,657.00 |
02/17 | 02/18 | GoPro Subscription 8002727281 US | ||
USD 49.99 | TWD 1,403.00 |
What happened?
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03-01-2021 05:20 AM
Re: I thought the subscription is included in my order, but I been charge twice.
[ New ]Hello, @chixiangk876. The hardware part of the order and the subscription part are charged separately. If you see two charges, please check with your bank to see if they are actual charges. There might be an item for an authorization charge (not an actual charge) that should automatically drop off.