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Tourist
Posts: 1

I failed to record when my subscription started

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GoPro
Posts: 14,928

Re: I failed to record when my subscription started

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@dlfred1, the effective start date of your subscription is the same as the purchase date. I was able to locate your GoPro Subscription account using the email address on your Support Hub profile and it shows 9/22/2020 as the effective date.

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GoPro
Posts: 14,928

Re: I failed to record when my subscription started

[ New ]

@dlfred1, the effective start date of your subscription is the same as the purchase date. I was able to locate your GoPro Subscription account using the email address on your Support Hub profile and it shows 9/22/2020 as the effective date.