09-23-2020 09:12 AM
Have you tried signing in via gopro.com/login?
Can we have the order number for reference, please?
You may also reach out to our Support Team regarding your concern.
You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
09-25-2020 04:22 PM