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Posts: 2

I bought recently my first GoPro

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I bought recently my first GoPro, in that case a Hero 9 with a bundle that includes 1-year subscription to GoPro + Floating Hand Grip • Magnetic Swivel Clip • Spare Battery• 32GB SD Card • Camera Case.

However I was charged again only for the 1 year subscription - 63 Canadian dollars

When it will be refunded?

This is my first time buying a GoPro

I'm looking forward to a solution
Posts: 25,055

Re: I bought recently my first GoPro

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Hi @livelydive2211


The subscription and the camera may appear as two separate charges but should still amount to the promo price.

Can we have the order number, please?

You may also reach out to Support to have this checked further.