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Tourist
Posts: 2

I am already a subscriber but discount can not apply for my next purchase

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Hello sup team

 

I just bought a GoPro hero 8 with the subscription. However, when I try to make another purchase the discount can not apply and ask me to subscribe again.

 

Thanks

GoPro
Posts: 17,558

Re: I am already a subscriber but discount can not apply for my next purchase

[ New ]

Hello, @louisfm. Were you logged in to your account when you ordered? Try clearing cache on your browser or use an incognito browser and try placing the order again. If the issue persists, please share with us a screenshot showing the issue. We will raise it with the Subscription team. Thanks!