07-22-2020 01:08 PM
Hello @stoutlift70287. If you registered for GoPro PLUS directly at gopro.com, you can cancel your subscription through your GoPro user account.
- You must log into your account, navigate to Settings, navigate to Subscriptions, select Cancel Membership.
- You will see a pop-up message asking you if you're sure they want to cancel.
- Once canceled you will receive a confirmation email.
- After canceling, you will still have access to your Plus subscription until the next billing date, at which point the subscription will cease before you are charged again.
Note: The Cancel Membership button is ALWAYS grey, but it is clickable.
If you signed up through a platform other than GoPro.com, you would need to manage your own subscription through the platform it was purchased under. See the links below for the instructions on how to manage your subscriptions:
If purchased through Amazon, you can cancel the subscription in the "Games and Software" section on Amazon.