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Sightseer
Posts: 1

How to activate subscription?

I ordered and received a Hero 9 with the 1-year subscription deal, but I don’t see any indication that my subscription has been extended. How do I activate this?

Thanks!
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Tourist
Posts: 8

Re: How to activate subscription?

meme souci quest ce c est mal foutu !

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Sightseer
Posts: 6

Rif.: How to activate subscription?

Voglio capire anche io come fare
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Hiker
Posts: 32

Re: How to activate subscription?

Mismo problema y no me Dan solución de momento.
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GoPro Community Manager
Posts: 7,750

Re: How to activate subscription?

Our team at https://gopro.com/help/ContactUs can look into your specific account details to get you that information.

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Tourist
Posts: 8

Re: How to activate subscription?

C'est une blague ? J'ai essayé dix fois personne n'est jamais disponible ! ! 

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GoPro
Posts: 16,084

Re: How to activate subscription?

Hello, @marcm5511. How have you contacted Support? If by chat, try requesting a callback instead. Make sure that you contact Support within the hours of operation specified in the contact page. If you get an error, try using a different device (computer or mobile phone). Clear cache on your browser, use a different browser or an incognito browser.

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Tourist
Posts: 8

Re: How to activate subscription?

J'ai tout bien rempli et respecté mais à chaque fois écris en rouge personne de disponible ! De toute façon c'est mal foutu et mal géré on a payé 45 balles pour l'abonnement et on a rien avec notre commande  ?! !