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Sightseer
Posts: 2

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

I have also experienced this problem. Been told a couple of times its been sorted by Gopro agents, but as of now, still can't upload and still saying Subscription Cancelled. Really hoping it gets sorted soon. 

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GoPro
Posts: 231

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

@adhill11 can you try and see now? I do see your subscription with the right status on our end. LMK if you have issues.

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Sightseer
Posts: 2

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

Perfect! Sorted in the last hour! 😊 Thanks.
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GoPro
Posts: 231

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

Awesome :-)
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Tourist
Posts: 4

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

I’m getting ‘orchestration error’ when I try to resubscribe in app.
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GoPro
Posts: 8,476

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

@simona354, could you please check if you're able to access your PLUS Media Library through http://plus.gopro.com/media-library?

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Tourist
Posts: 4

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

 
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Tourist
Posts: 4

Re: Ho rinnovato l abbonamento con regolare pagamento a Apple tunes ma non riesco a usufruire del se

Yes but not in app