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Tourist
Posts: 1

Hi. I'm a GoPro Plus Customer, I've lost my 8 into the ocean. How do I get it replaced???

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Hi. I'm a GoPro Plus Customer, I've lost my 8 into the ocean. How do I get it replaced???

Accepted Solutions
GoPro
Posts: 12,886

Re: Hi. I'm a GoPro Plus Customer, I've lost my 8 into the ocean. How do I get it replaced???

[ New ]

@somewheresalty, sorry, lost camera isn't covered under the damaged camera replacement benefit of PLUS. See GoPro PLUS Damaged Camera Replacement FAQ for more information.

Anyhow, we try to help out in any way we can to extend our help. Let our Support team take a look at what happened. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 12,886

Re: Hi. I'm a GoPro Plus Customer, I've lost my 8 into the ocean. How do I get it replaced???

[ New ]

@somewheresalty, sorry, lost camera isn't covered under the damaged camera replacement benefit of PLUS. See GoPro PLUS Damaged Camera Replacement FAQ for more information.

Anyhow, we try to help out in any way we can to extend our help. Let our Support team take a look at what happened. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.