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Tourist
Posts: 9

HERO8 GoPro Plus Replacement

[ New ]

I dont see the Hero8 included anywhere in the GoPro Plus replacement program. Can someone tell me if the Hero8 is included in the program and where this is listed/written?

https://gopro.com/en/us/legal/plus-fees


Accepted Solutions
GoPro Community Manager
Posts: 7,794

Re: HERO8 GoPro Plus Replacement

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@kwadology - Yes, you can add PLUS after the original purchase. Information about the PLUS program is at https://gopro.com/en/us/shop/subscription/gopro-plus-monthly-subscription/GoProPlusMonthly.html. From there, you can find the T&Cs at https://gopro.com/en/us/legal/subscriptionterms, which also lists the replacement costs. The HERO8 Black is included on that list.

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All Replies
GoPro
Posts: 11,828

Re: HERO8 GoPro Plus Replacement

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@adroit707, thanks for reaching out. More details about the GoPro Plus will be available soon. I'll keep you posted as soon as I have new information. Your patience and understanding are very much appreciated.

Sightseer
Posts: 1

Re: HERO8 GoPro Plus Replacement

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This is quite important to know whether it is, or it isn't. I've ordered a Hero 8 but wont open it until this is clarified. Plus is promoted on the ordering page but if the camera is excluded from the replacement program then I'll return it.

Tourist
Posts: 9

Re: HERO8 GoPro Plus Replacement

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Can GoPro please answer this and make the changes to the GoPro Plus Terms and Conditions? I would like to buy the camera but wont do so until its updated. It seems a fraudulent to me that you advertise and sell the GoPro Plus program with a Hero 8 camera when the Terms and Conditions dont even list it as part of the Eligible Equipment. 

 

Section 1 Definitions.

a. “Eligible Equipment” means only GoPro manufactured equipment in the Eligible Equipment Table
in Section 12.
Section 12. Eligible Equipment Table: including Fees by Currency

 

No where is the Hero8 listed in the Table

See attached file

Terms and Conditions Section 1 Definitions.PNG
Tourist
Posts: 9

Re: HERO8 GoPro Plus Replacement

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Supporting Documentation Attached

Terms and Conditions Section 12 Eligible Equipment Table.PNG
Tourist
Posts: 9

Re: HERO8 GoPro Plus Replacement

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Supporting Documentation Attached

Terms and Conditions Eligible Equipment Table USD.PNG
GoPro
Posts: 11,828

Re: HERO8 GoPro Plus Replacement

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@garetht40068, @adroit707, I'll keep you guys posted as soon as I have new information available. 

Tourist
Posts: 2

Re: HERO8 GoPro Plus Replacement

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Hi, I'd also like Gopro Plus for a hero8. No point in subscribing if it's not covered. Also do I have to sign up to GoPro plus when I buy the camera or can I order the camera and add plus at a later date once it's confirmed it's covered?

Thanks