10-02-2020 09:22 AM
I can’t retrieve my GoPro subscription since I purchased on 9/21. I couldn’t login using my email address. I tried to reset password many times but never receive email that help me to reset password.
Can anyone HELP!!!???
10-05-2020 07:35 PM
We do not see an active subscription under the email address associated with your HUB profile.
It will be best to have this checked with Support.
Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.