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Tourist
Posts: 3

Re: Gopro plus subscription cancelled

I have same problem, Yesterday i paid for yearly subscribtion(via apple) but its not working :/ 

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Tourist
Posts: 3

Re: Gopro plus subscription cancelled

I have the same issue I paid for yearly(this was through apple store) the charge has gone through but I get a subscription cancelled message and prompted to pay again 

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GoPro
Posts: 286

Re: Gopro plus subscription cancelled

@tikas31@hardycliff please check access now. @adeptbluff2526 can you DM @mariustanya or me the email address you used for plus ?

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GoPro
Posts: 286

Re: Gopro plus subscription cancelled

@steffen7533 please DM @mariustanya or me the email address you used for Plus.

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GoPro
Posts: 286

Re: Gopro plus subscription cancelled

@siomek1988 please check your access.

 

@lunabean when did you resubscribe to Plus ? Apologies for the inconvenience.

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Tourist
Posts: 3

Re: Gopro plus subscription cancelled

Yes its working but i ordered annual subscribtion at 31.05 but i get monthly :( can you tell my why?

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GoPro
Posts: 16,022

Re: Gopro plus subscription cancelled

We will have our team check on your account, @siomek1988. Will you be able to send us a screenshot showing the type of subscription that is showing on your end? Thanks!

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Tourist
Posts: 3

Re: Gopro plus subscription cancelled

 
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