Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Tourist
Posts: 1

Gopro Plus 2FA login no longer works, no response from support

[ New ]

The GoPro Plus website no longer sends the 2FA verification code.  I have tried to contact support, but have not been able to get through.  Anyone else having this issue?  Extremely frustrating.  Nothing on my end has changed AT ALL - same phone, same phone number since original account setup.

GoPro
Posts: 24,442

Re: Gopro Plus 2FA login no longer works, no response from support

[ New ]

Hi @dtacy1

 

Sorry if you are having trouble getting through.

Please try clearing the browser's history or use a different one. 

You can also try selecting US-English as the region.

 

Thanks!

Ej