Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Sightseer
Posts: 1

Gopro 6 black Display won’t show on go GoPro but will on my phone

[ New ]
 
image.jpg

Accepted Solutions
GoPro
Posts: 11,026

Re: Gopro 6 black Display won’t show on go GoPro but will on my phone

[ New ]

Hello @livelyflas0677. Be sure that the SD card isn't inserted between the SD card slot and the battery compartment. Doing so can put pressure on the back of the touch display. 

 

If this isn't the case and the rear LCD touch screen display on your GoPro camera appears blank/black, you can try to perform a manual update. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

Let us know how it goes.

View solution in original post


All Replies
GoPro
Posts: 11,026

Re: Gopro 6 black Display won’t show on go GoPro but will on my phone

[ New ]

Hello @livelyflas0677. Be sure that the SD card isn't inserted between the SD card slot and the battery compartment. Doing so can put pressure on the back of the touch display. 

 

If this isn't the case and the rear LCD touch screen display on your GoPro camera appears blank/black, you can try to perform a manual update. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

Let us know how it goes.