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Posts: 16,078

Re: GoPro subscription

Thank you, @mustaphak77738. It would be best to follow the activation link that you have received on your email as you have stated in your original post. A password reset might be necessary but see if you can put in the same password. A user confirms that the activation went through following this step. Let us know how it goes. Thanks!

Posts: 6

Re: GoPro subscription

Hello @mariustanya, Yes, I tried by following the link in the email, I did reset my password, and nothing happens in my account. I'm in an infinite loop here 😅... 

I will try to call customer service, I hope that the user experience there is much better than the subscription process 🤞🏽

thanks for your support anyway👍🏽.

Posts: 7

Re: GoPro subscription

curious if you got resolution to your issue?  I'm in the same infinite loop - have account setup, no discount, wants me to subscribe.  Been chasing this issue for twn days now arghhh