Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Posts: 1

GoPro subscription scam

[ New ]


I have a gopro subscription. When I try to get a gopro replaced, there is no one available on the chat, and no one ever calls back.


What is the Australian contact number?

Posts: 15,250

Re: GoPro subscription scam

[ New ]

@epicwave27631, I was able to locate the Support case from your most recent contact with our Support Team via chat about two days ago. However, the chat session got disconnected.

Kindly submit another request through Once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put your best contact number on the form.


You may also try initiating a chat session. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that your browser isn't blocking cookies and the pop-up blocker should be disabled. If you run across issues, there are some suggestions provided by a Hub member in this thread that might help.