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Tourist
Posts: 4

GoPro subscription not refunded (yet).

[ New ]

Hello,

 

I returned the GoPro early in March, with the option to have a refund for the subscription service. I already received the material refund but not the subscription refund. And your support service seems never available...

 

Best,

Olivier

GoPro
Posts: 12,538

Re: GoPro subscription not refunded (yet).

[ New ]

@oliviero66, I was able to locate your GoPro Subscription account using the email address on your Support Hub profile. The refund is still being processed. Apologies for the delay and any inconvenience this may have caused you.

Tourist
Posts: 4

Re: GoPro subscription not refunded (yet).

[ New ]

Perfect, thank you for your support!

 

Best,