07-21-2020 07:17 AM
So I had a call back from GoPro and they have stated its an issue with UPS (their carrier) that they CANNOT ship any batteries without a camera!
I don't actually see the point in listing batteries on their shop at all. I am a PLUS subscriber and I cannot benefit from the reduction in cost of accessories because you cannot ship some of them!
Very disappointing GoPro.
07-21-2020 08:40 AM
@caesium, apologies for the inconvenience caused. Our goal is to make placing orders as quick and easy as possible. Unfortunately, these restrictions are placed on us by the shipper and not something we can control. Due to safety regulations governing Lithium-Ion batteries, only minimal quantities of batteries are permitted to be shipped via air.
That being said, there's a maximum of additional 2 rechargeable batteries for every camera purchase.
In addition to this, you will not be allowed to proceed with the checkout on the website if there's no camera associated with your order.