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Tourist
Posts: 8

GoPro Plus. . .

[ New ]

Hi there, a few questions please:
1) If I film a video in 4k & upload it to Go Pro plus, will the video remain in 4K, or downgrade to 1080p?
2) I shoot long videos some times, how much video can I upload to the cloud, is it unlimited? 
3) How long will my videos stayin the cloud?

GoPro
Posts: 18,795

Re: GoPro Plus. . .

[ New ]

Hello @organicdishes. Please see below for the answers:

 

1. The videos uploaded to PLUS will retain their original resolution. When you download them, you will be given an option to download the original or the compressed version (resolution). 

 

2. There is no limit to the amount or size of videos that can be stored in your PLUS cloud. 

 

3. The media that you have uploaded to PLUS will stay there as long as you are subscribed to the service.

Tourist
Posts: 8

Re: GoPro Plus. . .

[ New ]

Ty, I have another question.

Once I upload a video to GoPro plus, is it possible to share the video with someone else via a link back to GoPro? 

Or do I have to download the video and then send it to them? 

GoPro
Posts: 25,288

Re: GoPro Plus. . .

[ New ]

Hi @organicdishes

 

You should be able to share a link generated from your PLUS files.

Login in to PLUS.

Select the file you wish to share.

Click on Share (Facebook, YouTube or Link).

 

Thanks!

Ej

Tourist
Posts: 8

Re: GoPro Plus. . .

[ New ]

Hello, 

If I share a video link with someone via GoPro plus, can they download the video, through the link? 

GoPro
Posts: 25,288

Re: GoPro Plus. . .

[ New ]

Yes @organicdishes

There is an option to download the file.

At the bottom of the screen, click the 3 dots then choose Download.

 

Thanks!

Ej

Tourist
Posts: 8

Re: GoPro Plus. . .

[ New ]

Hi there, 

I am trying to sign up for your free 30 day trial of GoPro plus.  

It keeps denying all my credit cards, saying that my postal code is inncorect, or contact my bank.

There are nothing wrong with my cards, or postal code.

Can you please assist? 

Tourist
Posts: 8

Re: GoPro Plus. . .

[ New ]

Hello again,

I was able to sign up for GoPro plus.

I have a question.  I am shooting my vidoes in 4k, I wish to share them with my collegue at the same resolution? 

There is an option to share a link of the video, howeveer I don't think the person who receives the link can download the video in 4k, they are showing up as 1080p?  Am I doing something wrong? 

-

Am I am to share my videos via a 4k? 

Please let me know asap if possible.
Sincerest, 

Sean