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GoPro
Posts: 379

Re: GoPro Plus says subcription is cancelled, but I just bought it

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@ladysilverwolf no, we won't forget your yearly subscription :-) I need someone on my team to investigate why its happened. Please tag me if you face any issues with your subscription in the meanwhile.

Hiker
Posts: 11

Re: GoPro Plus says subcription is cancelled, but I just bought it

[ New ]

well @epicboost16310  and/or @aragon1006 ,  i guess it's time to tag you again :)
Because the automatic cloud upload gave me an error notification,
that again my GoProPlus subscription  is cancelled for no reason. 
So again, no acces to my GoProPlus account for my GoPro8 device Smiley Frustrated

Since the last time you fixed it for me, it worked perfectly fine untill 30 minutes ago.
On 17.07.2020 you fixed me a 'temporary' acces untill 30th of august.
I guess you and your team still haven't found the cause of this error?

Can you do the same 'magic' again like the last time, please?
Only this time atleast untill the the end of my annual subscription on 01-jun-2021 would be
very appreciated.

Patiently waiting for some GoPro-magic :)

GoPro
Posts: 379

Re: GoPro Plus says subcription is cancelled, but I just bought it

[ New ]

Apologies for the interruption in service @ladysilverwolf I've given you access again.

 

Thanks

 

Hiker
Posts: 11

Re: GoPro Plus says subcription is cancelled, but I just bought it

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ThanX @epicboost16310 

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