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08-10-2020 09:23 AM
GoPro Plus Subscription
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08-10-2020 09:46 AM
Re: GoPro Plus Subscription
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08-11-2020 07:31 AM
Re: GoPro Plus Subscription
[ New ]Hello, @remy2017. If you may have subscribed through iTunes, see if you might have chosen “Hide my Email” when you subscribed. Try the following steps:
1. From the iOS Device, go to Settings App > Tap your Name Apple ID
2. Select Password & Security
3. Under Sign in with Apple ID, choose “Apps Using Apple ID”
4. Choose GoPro
5. You will see under “Hide my Email,” This App Received shows a privaterelay.appleid.com domain. This will become the email address for your GoPro PLUS subscription.
Let us know how it goes. Thanks!
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08-11-2020 07:33 AM
Re: GoPro Plus Subscription
[ New ]Hello, @terryo3266. Will you be able to post a screenshot showing the error/warning message that you get when you are logged in to either the GoPro App or plus.gopro.com? Thanks!
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08-11-2020 07:37 AM
Re: GoPro Plus Subscription
[ New ]been a plus subscriber for a while.. have an issue with my camera..
its letting in water in the lens..
has happened 3 times.. since new.
after 1st time i removed lens cover - dried out and put back on.. same issue..
dont worry though as being a plus member means replacement with no questions.....
but ive waited 3 days for a call back. the uk number you call says go online.. if i try again on line it says you are waiting a callback. the live chat says noone available..
WTAF.
so far ive wasted 3 lens glass scratch protectors and have a camera i use for watersports that fills with water...
GOPRO - please sort this out..
Great brand - terrible customer service at present
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08-11-2020 10:50 AM
Re: GoPro Plus Subscription
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08-11-2020 10:55 AM
Re: GoPro Plus Subscription
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08-11-2020 03:43 PM