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Tourist
Posts: 6

GoPro Plus Cancelled Subscription

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I've Paid my account two times for the same year, and I didn't have any help for this. Moreover my GoPro subscription has been cancelled and I don't know why. I Want some help. I also have other Cases like this, but everyone just pretend to help me like "we will send you an email", a lot of lies.

In the Attachment I have insert, one my previous payment.

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GoPro
Posts: 12,521

Re: GoPro Plus Cancelled Subscription

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Hello @gioeme. I was able to locate your Support case using the email address on your Support Hub profile. The ticket is currently open from your most recent contact with our Support Team. They're coordinating with our GoPro Subscription Team for further review of your subscription account. You'll be notified once new information is available. Thanks!

Tourist
Posts: 6

Re: GoPro Plus Cancelled Subscription

[ New ]
Understood.

The support team heloed me with the refund, anyway my account GoPro Plus has been deleted anda I don’t know why.
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