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Tourist
Posts: 4

GoPro PLUS I've damaged a camera and need a replacement?

[ New ]

i have gopro plus. ive destoryed my insured gopro. but i cant find any way to contact you or put in a claim. 

 

your live chat doesnt work. i have requested a phone call a few times. nothing works???

 

i understand at the moment youre not working at full compasity but you still have to some what work? 

 

my monthly payment seems to be working perfectly fine?? 

 

my case number is 08151235 

 

 

GoPro
Posts: 15,660

Re: GoPro PLUS I've damaged a camera and need a replacement?

[ New ]

Hello @ollieparty. Upon check on the case number, our Support Team tried contacting you to no avail. Please make sure that your phone or network isn't blocking unknown numbers. You may try submitting another request through https://gopro.com/help/ContactUs. Once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put in your best contact number on the form.