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Hiker
Posts: 17
Accepted Solution

GoPro Media link Playback was aborted on Android !

 

I have edited a Hero 7 Black clip with Adobe Premiere and uploaded it back to GoPro Plus.

This clip is working great when I run it within the GoPro Plus Media Library. 

When I run it in the Quik Desktop application it runs and on the Android over Quik as well.

 

Now, when I want to share the clip I create a link and this one works on the PC but not Smartphones.

 

The Error Message is the following:

Media Playback was aborted due to a corruption problem or because the media used features your browser did not support.

X

 

I have to edit the clip with Adobe Premiere because GoPro does not provide an adequate editor !!

 

Can the developers please look into this problem?


Accepted Solutions
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GoPro
Posts: 15,531

Re: GoPro Media link Playback was aborted on Android !

Hello, @joachimb42. Our PLUS team has deployed a fix to the issue. Please try again. Let us know how it goes. Many thanks!

View solution in original post


All Replies
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GoPro
Posts: 15,531

Re: GoPro Media link Playback was aborted on Android !

Thank you for reporting, @joachimb42. We have shared this with the team. We're able to replicate the issue on our end. We will keep you posted once we have new information. 

Highlighted
GoPro
Posts: 15,531

Re: GoPro Media link Playback was aborted on Android !

Hello, @joachimb42. Our PLUS team has deployed a fix to the issue. Please try again. Let us know how it goes. Many thanks!

Highlighted
Hiker
Posts: 17

Re: GoPro Media link Playback was aborted on Android !


@mariustanya wrote:

Hello, @joachimb42. Our PLUS team has deployed a fix to the issue. Please try again. Let us know how it goes. Many thanks!


 

Thanks for the fix, the fast addressing of this problem is greatly appreciated!