10-09-2020 06:58 PM - edited 10-09-2020 06:58 PM
The steps on HERO7 Will Not Power On should help you out.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
10-11-2020 05:22 PM
Hello, @chupinillo. If you contact our Support team, they will be able to help you with the next steps.
To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request.
Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.