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Tourist
Posts: 2

GoPro Hero 7 white No carga ni enciende

La camara la apague por comando de voz y luego nunca mas puede encenderla, que solucion hay ??

Highlighted
GoPro
Posts: 20,077

Re: GoPro Hero 7 white No carga ni enciende

[ Edited ]

Hi @chupinillo

 

The steps on HERO7 Will Not Power On should help you out.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: GoPro Hero 7 white No carga ni enciende

Hola no hay caso, ya realice todos los pasos y la misma no enciende y tampoco carga !!

Highlighted
GoPro
Posts: 16,084

Re: GoPro Hero 7 white No carga ni enciende

Hello, @chupinillo. If you contact our Support team, they will be able to help you with the next steps. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 

 

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.