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Sightseer
Posts: 1

GoPro+ Benutzerkonto

[ New ]

Ich habe am 24.01.2020 den Probemonat GoPro+ abgeschlossen und auch eine entsprechende Nachricht von Apple erhalten. Allerdings ist GoPro+ in der App anscheinend nicht aktiv. Ich möchte zum Einen den Probemonat gern nutzen und natürlich vermeiden, später für etwas zu bezahlen, was nicht freigeschaltet wurde.

Könnt ihr das bitte prüfen?


Accepted Solutions
GoPro
Posts: 23,140

Re: GoPro+ Benutzerkonto

[ New ]

Hi @kliebi

 

Please confirm your login details by signing in via gopro.com

Try signing in and out of the account via the mobile app.

Also, please make sure you are using the latest version of the GoPro app.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 23,140

Re: GoPro+ Benutzerkonto

[ New ]

Hi @kliebi

 

Please confirm your login details by signing in via gopro.com

Try signing in and out of the account via the mobile app.

Also, please make sure you are using the latest version of the GoPro app.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!

Ej