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Tourist
Posts: 2

Go pro plus, le support ne me rappel pas...

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Bonjour,

Est-ce que je suis le seul à ne pas être rappelé ? Cela fait 4 fois que je dois être rappelé mais rien alors que le temps d'attente était de 5 min. Cela fait une semaine que j'essaye de les avoir. Je paye Go Pro plus mais je n'ai aucun support. Je suis censé passer en priorité. C'est très urgent.
GoPro
Posts: 18,696

Re: Go pro plus, le support ne me rappel pas...

[ New ]

Hello, @brunodo. We see that Support has tried contacting you back two days ago but was unable to reach you. 

 

Your request is back in the queue. We do not have an exact time for when they will contact you back since it will depend on agent availability. Please keep your lines open and make sure that there are no settings on your phone that would prevent it from receiving calls especially from unknown or toll-free numbers. Thanks!