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Tourist
Posts: 2

Go Pro subscriptions with two emails addresses

[ New ]

I have just taken out the subscrioption with my work email address, but realised the camera and all past media is registered to my old home email address - how do I sync the two?? 

GoPro
Posts: 25,055

Re: Go Pro subscriptions with two emails addresses

[ New ]

Hello @denzilm6

 

We see that a case has already been logged with Support.

They will be reaching out to you soon to check on possible options for your concern.

 

Thanks!

Ej

Tourist
Posts: 2

Re: Go Pro subscriptions with two emails addresses

[ New ]

Hi EJ, Could you give me an update on the case by email as not heard back from the support lady I spoke to on Tuesday morning.

Thanks

GoPro
Posts: 12,886

Re: Go Pro subscriptions with two emails addresses

[ New ]

@denzilm6, we've notified our Support Team regarding your case. Please keep your lines open for any updates. We appreciate your patience.