01-28-2020 09:49 AM
Re: Go Pro Plus[ New ]
Please visit this website
You can also check this one if you're using mobile app: https://gopro.com/help/articles/how_to/Auto-Uploading-Your-Footage-to-the-Cloud-With-GoPro-Plus
May I know if you're signed in before you contact them?
Have you tried changing your country and language to English US on GoPro's website?
Change Language and Country is located on the upper right hand side of GoPro's website.