07-21-2020 02:54 PM
@superflame48286 they are in the cloud. There appears to have been some sort of an error in processing. I'll get someone to look into why that happened and have it be available in your library. You should not have to do anything. We are looking to roll out a new page that shows the files in upload and in processing so you can tell by yourself as to what is happening. If I need something from you, I'll post on this thread.