07-31-2020 09:37 AM
When I mark all files in the media panel and click download, I only find around half of the marked files in my local download folder. It looks like every second file. Since the files are not marked with a title in the panel, it is an irritating guess-work to manually browse through the material to find misssing files. Any tips on how to actually download all selected files are welcome. If this is a malfunction in GoPro Plus, I expect it to be fixed :-)
Best wishes from Kristin
08-01-2020 12:13 PM
I tried with the exact same versions of OS and browser and did not see the issue. What was the mix of the files you were trying to download ? I'll pass it along to QA to see if we can reproduce it. Also, do you see the same behavior if you use Chrome on Mac ?