Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Tourist
Posts: 1

Double payment

[ New ]

I subscribed to GoPro Plus by Apple on my mobile phone and the payment was not linked to my GoPro profile, I paid again through the GoPro website, thinking that the previous one had not been processed, I ended up paying twice. I paid twice and the app does not work.

Pagamento GoPro Plus.jpg

Accepted Solutions
GoPro
Posts: 6,097

Re: Double payment

[ New ]

Sorry to know that @luvasconcelos,

 

Please contact Apple customer support and GoPro customer support for assistance. 

They can help you with that.

 

Here's the link for GoPro customer support.

https://gopro.com/help/ContactUs

 

Regards,

-Jay

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Double payment

[ New ]

Sorry to know that @luvasconcelos,

 

Please contact Apple customer support and GoPro customer support for assistance. 

They can help you with that.

 

Here's the link for GoPro customer support.

https://gopro.com/help/ContactUs

 

Regards,

-Jay