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Hiker
Posts: 12
Accepted Solution

Does Plus Cover Discontinued Accessories

Hello,

 

I've read the following post: https://community.gopro.com/t5/en/GoPro-PLUS-Damaged-Camera-Replacement-FAQ/ta-p/394296

 

I just purchased the Karma Grip and Karma Extention Cable, from GoPro dot com. I don't see the extention cable on this list. Does Plus cover this item? 

 

I've had my cameras for almost a year, will Plus cover 1 year old cameras purchased from a retail store? 

 

In the event the Karma Grip and Extention Cable are dicontinued are they still covered by Plus? How long are repairs offered after a Camera or Accessory has been discontinued? 

 

Thank You


Accepted Solutions
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GoPro
Posts: 9,904

Re: Does Plus Cover Discontinued Accessories

@travisii, the Karma Extension Cable is a different accessory and it isn't covered under GoPro PLUS Damaged Camera Replacement benefit.

I've had my cameras for almost a year, will Plus cover 1 year old cameras purchased from a retail store? Yes, but this will depend on which camera you exchange. Only HERO5 Session and newer cameras are covered. You can refer to the table listed in the article - GoPro PLUS Damaged Camera Replacement FAQ.

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All Replies
Highlighted
GoPro
Posts: 9,904

Re: Does Plus Cover Discontinued Accessories

@travisii, the Karma Extension Cable is a different accessory and it isn't covered under GoPro PLUS Damaged Camera Replacement benefit.

I've had my cameras for almost a year, will Plus cover 1 year old cameras purchased from a retail store? Yes, but this will depend on which camera you exchange. Only HERO5 Session and newer cameras are covered. You can refer to the table listed in the article - GoPro PLUS Damaged Camera Replacement FAQ.