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Sightseer
Posts: 1

Do I get camera replacement if I own two different GoPros?

[ New ]

Hey there,

I own a GoPro Hero 8 and a GoPro MAX. If I subscribe to GoPro can I get a replacement once per year for both? or can I only get up to two replacements for one. 

 

Also, does the replacement cover damage to the exterior case abd batteries? For example, will I get a new camera, battery, case etc. If I hand in one broken GoPro without a battery?

 

Cheers


Accepted Solutions
GoPro
Posts: 30,743

Re: Do I get camera replacement if I own two different GoPros?

[ New ]

Hi @jakerjkl

 

The subscription is tied to the account and not on the camera.

You get 2 replacements per year.

If you wish to have additional replacements, you may subscribe using another account.

 

Replacements will cover the camera unit.

Check out GoPro Subscription Camera Replacement FAQ

 

Thanks!

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 30,743

Re: Do I get camera replacement if I own two different GoPros?

[ New ]

Hi @jakerjkl

 

The subscription is tied to the account and not on the camera.

You get 2 replacements per year.

If you wish to have additional replacements, you may subscribe using another account.

 

Replacements will cover the camera unit.

Check out GoPro Subscription Camera Replacement FAQ

 

Thanks!

Ej