Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Sightseer
Posts: 1

Como cancelo un pedido

[ New ]
Hace 10 días pedí una Cámara y 5 días después me llego un mail que cancelaron mi pedido pero ese no era mi número de pedido y siempre que me meto a buscar el pedido dice pendiente ósea no lo han mandado
GoPro
Posts: 28,787

Re: Como cancelo un pedido

[ New ]

Hi @royalblaze1417

 

Order-related concerns are best handled by our Support Team at https://gopro.com/help/ContactUs
When reaching out to the team, try initiating a chat session then change the region(upper right-hand side) to US-English.
Make sure to enter the details manually to avoid captcha errors.

 

Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
 

Thanks!

Ej