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Tourist
Posts: 2
Accepted Solution

Cloud Speicher Zugriff nach K�ndigung GoPro Plus

Hallo,
Kann man auf die bereits gespeicherten Daten in der Cloud auch nach Beendigung der Mitgliedschaft von GoPro Plus zugreifen?

Accepted Solutions
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GoPro
Posts: 17,545

Re: Cloud Speicher Zugriff nach K�ndigung GoPro Plus

Yes @masus861125

 

To illustrate, if your billing cycle is every 10th of the month, and you canceled on the 25th, you have until the 10th of the following month to access and download your media.

 

Thanks!

Ej

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GoPro
Posts: 17,545

Re: Cloud Speicher Zugriff nach K�ndigung GoPro Plus

Hi @masus861125

 

Cancelation will be reflected in the next billing period. You will still have full access to the services provided by the subscription up until the end of the current billing cycle.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: Cloud Speicher Zugriff nach K�ndigung GoPro Plus

Thank you. That means, I need to download all my videos, otherwise the data will be not accessible any more after ending of the current billing circle?
Thanks.
Highlighted
GoPro
Posts: 17,545

Re: Cloud Speicher Zugriff nach K�ndigung GoPro Plus

Yes @masus861125

 

To illustrate, if your billing cycle is every 10th of the month, and you canceled on the 25th, you have until the 10th of the following month to access and download your media.

 

Thanks!

Ej