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Hiker
Posts: 80

Cannot set to 31th while correcting the date on the cloud

 

As you can see in the picture there is no 31.

 

missingdate.jpg

 

Highlighted
GoPro
Posts: 9,270

Re: Cannot set to 31th while correcting the date on the cloud

Hello @kennix. I tried adjusting the date of a media file I have saved in my GoPro cloud and I am able to set May 31, 2020 on it (see screenshot below).

 

 

If it may help, try again after clearing cache and cookies or using a different browser. You may also explore using an incognito browser to see if it makes a difference.

We'd also like to gather a few more details, could please tell us your workflow so we can try to replicate this out on our end?

Highlighted
GoPro
Posts: 283

Re: Cannot set to 31th while correcting the date on the cloud

@kennix can you provide details of the browser/OS etc along with the versions for each of them ? Seems very much like a browser issue of some kind.

 

Thanks

 

Highlighted
Hiker
Posts: 80

Re: Cannot set to 31th while correcting the date on the cloud

I used chrome.

I tried incognito mode but still the same. I don't get 31th for unknown reason.

and I don't have 30th on April.

So it looks like it's -1 day?

maybe some timezone issue?

 

 

Highlighted
Hiker
Posts: 80

Re: Cannot set to 31th while correcting the date on the cloud

I changed timezone to UTC but didn't help. looks -1 day here. I tried Edge, firefox too but its same.

 

Looks same as the payment bug (I can't buy from your store for unknown reason and noone fixes it because it's not reproduceable at your end)

Everything looks correct at you end, but not at my end. weird!

 

missingdate2.jpg