Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Subscribe to GoPro
Reply
Sightseer
Posts: 1

Cannot add new credit card

[ New ]
I need to update my payment info but cannot on my android phone. I've tried the web, incognito, and the app (which just takes you back to the web) and when I get to the screen to add my new card info and click on the box for name or card number it just refreshes the page. A keyboard and my saved cards pop up for like half a second then disappear as the page begins to reload.
Highlighted
GoPro
Posts: 30,743

Re: Cannot add new credit card

[ New ]

Hi @sophie3910

 

Sorry for any trouble caused.

Our Support Team will be able to look into this further.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej