Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Sightseer
Posts: 1

Cancel my gopro plus subscription

[ New ]

Please Cancel my gopro plus subscription.


Accepted Solutions
GoPro
Posts: 25,194

Re: Cancel my gopro plus subscription

[ New ]

Hi @grandspiri50332

 

Sorry to hear that you are looking to cancel your subscription.
If you have signed up via GoPro.com, you can only cancel your subscription through your GoPro.com account. If you have registered through iTunes or Google Play Store, you need to cancel your subscription through those channels.
If canceling via GoPro.com, log in to your account, navigate to Settings, navigate to Subscriptions, select Cancel Account. Once canceled you will receive a confirmation email.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
You may submit a request for a callback, or initiate a chat conversation with one of our representatives.
 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 25,194

Re: Cancel my gopro plus subscription

[ New ]

Hi @grandspiri50332

 

Sorry to hear that you are looking to cancel your subscription.
If you have signed up via GoPro.com, you can only cancel your subscription through your GoPro.com account. If you have registered through iTunes or Google Play Store, you need to cancel your subscription through those channels.
If canceling via GoPro.com, log in to your account, navigate to Settings, navigate to Subscriptions, select Cancel Account. Once canceled you will receive a confirmation email.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
You may submit a request for a callback, or initiate a chat conversation with one of our representatives.
 

Thanks!

Ej