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Hiker
Posts: 11

Can not contact gopro

[ New ]

I can not contact any form of customer support.

 

Clicking "Contact Us" leads to a contact form. After the form is filled in there is a "Contact Us" button which when clicked changes to "Start Chat" which does nothing no matter how many times it is clicked and with pop-ups enabled.

 

Googling for telephone numbers leads to a page which says "Epic fail - 404 not found - sometimes getting radical comes at a cost" That is not amusing.

 

I tried a number I found through google - 01133205654 - It is just a voice message which says "we are not home" Once again, not funny.

 

I tried emailing customerservice@gopro.com - this just instantly returned an email which says "Access denied"

 

So how on earth are you supposed to contact GoPro?

 

Thanks

 

 

GoPro
Posts: 19,170

Re: Can not contact gopro

[ New ]