01-18-2020 12:03 AM
Can not contact gopro[ New ]
I can not contact any form of customer support.
Clicking "Contact Us" leads to a contact form. After the form is filled in there is a "Contact Us" button which when clicked changes to "Start Chat" which does nothing no matter how many times it is clicked and with pop-ups enabled.
Googling for telephone numbers leads to a page which says "Epic fail - 404 not found - sometimes getting radical comes at a cost" That is not amusing.
I tried a number I found through google - 01133205654 - It is just a voice message which says "we are not home" Once again, not funny.
I tried emailing firstname.lastname@example.org - this just instantly returned an email which says "Access denied"
So how on earth are you supposed to contact GoPro?
01-19-2020 11:03 PM
Re: Can not contact gopro[ New ]
Hello @fireybluff67767. Please see the reply we posted at https://community.gopro.com/t5/GoPro-Plus/Upside-down-videos-in-Plus-account/m-p/506444#M1640 . Thanks!