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Sightseer
Posts: 1

Camera Replacement

[ New ]

Hi there,

 

I have a gopro Hero 5 Black, that doesn't successfuly put all of my videos/photos frommy camera onto the sd card. This mainly occurs around water. 

 

If I get the free trial for gopro plus would I be able to send this in, or would I have to purchase it?

 

And is there any way I could recieve credit for the gopro website, so that I could upgrade to a gopro max for cheaper?

 

Thanks so much!

GoPro
Posts: 32,193

Re: Camera Replacement

[ New ]

Hi @shredit550

 

Let our Support Team further check on this.

Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of our representatives.

 

Thanks!

Ej