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Posts: 1

Camera Replacement

[ New ]

Hi there,


I have a gopro Hero 5 Black, that doesn't successfuly put all of my videos/photos frommy camera onto the sd card. This mainly occurs around water. 


If I get the free trial for gopro plus would I be able to send this in, or would I have to purchase it?


And is there any way I could recieve credit for the gopro website, so that I could upgrade to a gopro max for cheaper?


Thanks so much!

Posts: 32,193

Re: Camera Replacement

[ New ]

Hi @shredit550


Let our Support Team further check on this.

Please submit a request for a callback through, or initiate a chat conversation with one of our representatives.