02-11-2020 05:49 PM
Camera HILIGHT not uploading[ New ]
When I am hitting the HILIGHT button on the Hero 7 during a recroding of a live event to mark that specific part of the game, the HILIGHTs do not not carry over when uploaded to GOPro Plus and in QUIK. I have to add the HILIGHTs when reviewing the video in GoPro Plus, but then when those open in Create mode in QUIK, the HILIGHTs are not there. I can see HILIGHT Tags in the videos I want to edit, but when they open in QUIK they are no longer there as well. Hoping there is an easier way to quickly summerize all HILIGHTs that I am tagging during the recording for quicker editing. Any ideas on this? I have tried on a Mac, Ipad and Windows devices. Thank you
02-12-2020 01:33 PM
Re: Camera HILIGHT not uploading[ New ]
Hilights done on the camera should carry over when the file is uploaded to PLUS.
How was the upload to the cloud done?
Would you be able to do a test recording and show us your workflow through a video?
This will help us isolate the issue further.