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Hiker
Posts: 8

Bought Go Pro In Malaysia - I Am Romanian. Does Go Pro Plus Warranty Apply?

[ New ]

Hello,

 

I have bought a Go Pro Hero 8 from Malaysia, while on vacation. I am a resident of the EU, Romanian citizenship. As far as I can see on the page, Go Pros can be replaced in Romania and other places across Asia but I'm not sure about one thing.

 

Can I replace it in a supported country via Go Pro Plus or I must have purchased in that said country? I've just bought it, I don't need to replace it now but $5 for what's basically Apple Care is a **bleep** good price. 

 

Please let me know. 


Accepted Solutions
GoPro Community Manager
Posts: 7,797

Re: Bought Go Pro In Malaysia - I Am Romanian. Does Go Pro Plus Warranty Apply?

[ New ]

@defthike5881 - The warranty coverage is attached based on where the camera was purchased. For Malaysia, you're covered under our standard warranty at https://gopro.com/help/articles/block/Warranty-Information. That covers issues with manufacturing defects and other issues.

 

For the broader coverage offered by PLUS, we can cover you no matter where you made your purchase. The country we send the replacement to can have some limitations, but if you're in Romania, we can help you out there. The full list of eligible countries for PLUS coverage is at https://gopro.com/help/articles/question_answer/Countries-Eligible-for-Damaged-Camera-Replacement-wi....

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All Replies
GoPro Community Manager
Posts: 7,797

Re: Bought Go Pro In Malaysia - I Am Romanian. Does Go Pro Plus Warranty Apply?

[ New ]

@defthike5881 - The warranty coverage is attached based on where the camera was purchased. For Malaysia, you're covered under our standard warranty at https://gopro.com/help/articles/block/Warranty-Information. That covers issues with manufacturing defects and other issues.

 

For the broader coverage offered by PLUS, we can cover you no matter where you made your purchase. The country we send the replacement to can have some limitations, but if you're in Romania, we can help you out there. The full list of eligible countries for PLUS coverage is at https://gopro.com/help/articles/question_answer/Countries-Eligible-for-Damaged-Camera-Replacement-wi....