Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Highlighted
Hiker
Posts: 12

Accessories purchase

I am subscribed to Gopro Plus, but dont see the special price for accessories and dont see even "BUY" button if selected an item.

 

I tried from mobile browser and from laptop>

Highlighted
GoPro
Posts: 6,097

Re: Accessories purchase

Hi @timur555,

 

Please sign in first before adding items to cart. 

You should see discounted price on the checkout page. 

 

By the way please check the items you want to purchase if they are included on the list of discounted items. 

https://gopro.com/en/us/legal/plus-accessories/

https://gopro.com/en/us/shop/subscription/gopro-plus-monthly-subscription/GoProPlusMonthly.html

 

-Jay

Highlighted
Hiker
Posts: 12

Re: Accessories purchase

Of course I logged in to my account.
I don’t try to buy discontinued items.

I want to buy gooseneck and pole mount
Highlighted
GoPro
Posts: 6,097

Re: Accessories purchase

Since when are you subscribed to PLUS? @timur555

 

Also how many accessories are you getting?

 

 

 

-Jay

Highlighted
Hiker
Posts: 12

Re: Accessories purchase

Im subscribed since 3rd February

 

I didnt purchased anything yet and im interested in 2-3 items

Highlighted
GoPro
Posts: 6,097

Re: Accessories purchase

Got it @timur555,

 

Please contact GoPro customer support for assistance. 

https://gopro.com/help/ContactUs

They can help you with that. 

 

 

-Jay