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Sightseer
Posts: 1

涼い環境で、高温のためシャットダウンする

[ New ]

涼い環境なのに、録画中に高音の為電源を落とすとメッセージが出て、シャットダウンする。

不良品だと思う。

対応を求める。

 


Accepted Solutions
GoPro
Posts: 21,060

Re: 涼い環境で、高温のためシャットダウンする

[ New ]

Hello, @正仁桐70086. Could the error message or warning be the same as or associated with the conditions presented at Camera Performance in Extreme Temperatures

 

If not, we recommend doing a manual firmware update on the camera following the steps under Manual Update here. It si also important that the SD card is formatted prior to using it again. Please save all your footage first before formatting the card. 

 

Let us know how it goes. Thanks!

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All Replies
GoPro
Posts: 21,060

Re: 涼い環境で、高温のためシャットダウンする

[ New ]

Hello, @正仁桐70086. Could the error message or warning be the same as or associated with the conditions presented at Camera Performance in Extreme Temperatures

 

If not, we recommend doing a manual firmware update on the camera following the steps under Manual Update here. It si also important that the SD card is formatted prior to using it again. Please save all your footage first before formatting the card. 

 

Let us know how it goes. Thanks!