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Tourist
Posts: 3

サブスクリプション登録者ですが割引価格での購入が出来ません。

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アクセサリーの購入手続きを行いましたが、正常に終わったように見えますが、確認メールも届きません。1日待って、再度注文操作をしましたが状況は同じです。

 

Tourist
Posts: 1

Re: サブスクリプション登録者ですが割引価格での購入が出来ません。

[ New ]

It seems like gopro don't respect old customers, just new one...
It's so sad...
I suppose i will stay with my hero 8 because of that.. Just cancelled subscription.

GoPro
Posts: 12,613

Re: サブスクリプション登録者ですが割引価格での購入が出来ません。

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@pvshigeru, we try to help as best as we can. Order-related concerns are best handled by our Support Team. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.