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Tourist
Tourist
Posts: 2
Accepted Solution

カメラ交換に要する日数

Goproサブスクリプションに登録しています。カメラの破損により、交換手続きをお願いしました。何日くらいで交換品が手元に到着しますか。


Accepted Solutions
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GoPro
Posts: 16,084

Re: カメラ交換に要する日数

Hello, @8b8. It would depend on how fast the damaged camera can get to us, and on the availability of the replacement camera. It would be best to get in touch with our Support team for further assistance on this. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 

 

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. 

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All Replies
Highlighted
GoPro
Posts: 16,084

Re: カメラ交換に要する日数

Hello, @8b8. It would depend on how fast the damaged camera can get to us, and on the availability of the replacement camera. It would be best to get in touch with our Support team for further assistance on this. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 

 

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.