10-09-2020 10:33 AM
How can we help?
If you are trying to reach out to Support, please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
When entering your contact number, make sure not to put a zero after the country code.
Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
10-13-2020 03:34 PM
Apologies for the inconvenience, @zippyspiri8386. We see your most recent callback request in our system. One of our Support representatives will contact you as soon as they're available. Thanks for your patience.
10-17-2020 09:56 AM
@zippyspiri8386, our Support Team tried to contact you to no avail. Please make sure that your phone/network isn't blocking unknown calls.
Kindly submit another request through https://gopro.com/help/ContactUs. Once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put in your best contact number on the form.
You may also try initiating a chat session.
Should you encounter any issue scheduling a callback or a live chat, please ensure that your browser isn't blocking cookies and the pop-up blocker should be disabled. If you run across issues, there are some suggestions provided by a Hub member in this thread that might help.