10-20-2019 11:13 AM
wifi remote not powering on.[ New ]
My Gopro Wifi Smart Remote not powering on. When I connect it to any power source via charging cable it turn on and it shows full battery, but when I disconnect it from the power source Wifi remote also turning off. Can you please tell me the solution? Is INternal battery died? Because I use it after 1 year.
10-20-2019 11:32 AM
Re: wifi remote not powering on.[ New ]
Hello @sunnysurf13451. Here are some tips that should resolve this issue.
There is a procedure to reset the Remote; essentially a factory reset:
- Press and hold the Power button on the Remote for at least 8 seconds.
- The Remote will prompt the user on the LCD screen to Reset or Cancel.
- Use the Shutter button on the Remote to select Reset, then select Yes if prompted.
If the issue persists, our Support team at https://gopro.com/help/ContactUs will be able to help you with the next steps. You may reach them by phone or chat.
10-20-2019 11:38 AM