Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-96538%22%20slang%3D%22en-US%22%3Ewhy%20can't%20i%20utilize%20the%20settings%2Ftag%20button%20on%20my%20smart%20remote%20armte-002(2.7.7)%20with%20my%20gopro%20hero%205%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-96538%22%20slang%3D%22en-US%22%3E%3CP%3Ethe%205%20is%20running%20the%20latest%20v%202.60%2C%20the%20remote%20when%20connected%20only%20shows%20only%20appears%20to%20show%20its%20connected%20to%20multiple%20cameras%2C%20meaning%20there%20is%20no%20mirrored%20menu%20for%20changing%20live%20settings%20on%20the%20fly%3F%3F%3F%3F%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-103402%22%20slang%3D%22en-US%22%3ERe%3A%20why%20can't%20i%20utilize%20the%20settings%2Ftag%20button%20on%20my%20smart%20remote%20armte-002(2.7.7)%20with%20my%20gopro...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-103402%22%20slang%3D%22en-US%22%3E%3CP%3E%40amiebphoto1954%20-%20Try%20resetting%20the%20Smart%20Remote%20and%20then%20pair%20the%20camera%20and%20the%20Smart%20Remote%20again.%20Instructions%20on%20how%20to%20reset%20the%20Smart%20Remote%20can%20be%20found%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FHow-to-Reset-the-Smart-Remote%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FHow-to-Reset-the-Smart-Remote%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20that%20doesn't%20do%20it%2C%20please%20let%20our%20Support%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20know%20and%20we'll%20do%20some%20additional%20troubleshooting%20with%20you.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1

why can't i utilize the settings/tag button on my smart remote armte-002(2.7.7) with my gopro hero 5

the 5 is running the latest v 2.60, the remote when connected only shows only appears to show its connected to multiple cameras, meaning there is no mirrored menu for changing live settings on the fly?????

 

GoPro Community Manager
Posts: 5,853

Re: why can't i utilize the settings/tag button on my smart remote armte-002(2.7.7) with my gopro...

@amiebphoto1954 - Try resetting the Smart Remote and then pair the camera and the Smart Remote again. Instructions on how to reset the Smart Remote can be found at https://gopro.com/help/articles/how_to/How-to-Reset-the-Smart-Remote.

 

If that doesn't do it, please let our Support team at https://gopro.com/help/ContactUs know and we'll do some additional troubleshooting with you.

 

Thanks,

Jeff